Terms of Service

Welcome to IRISTICS. These Terms of Service ("Terms") govern your access to and use of our gym management platform, including our website, mobile applications, and related services (collectively, the "Services"). By using IRISTICS, you agree to be bound by these Terms.

By accessing or using IRISTICS, you confirm that you:

• Are at least 18 years old or have parental/guardian consent
• Have the legal capacity to enter into these Terms
• Will comply with all applicable laws and regulations
• Accept our Privacy Policy

If you do not agree to these Terms, you may not use our Services.

IRISTICS provides a cloud-based gym management platform that includes:

• Admin Dashboard: Multi-tenant management, analytics, staff permissions, billing, and business operations tools for gym owners and operators
• Member Portal: A web-based portal for gym members to check in, track attendance, view subscriptions, access fitness plans, and manage their profile
• Mobile App: Native mobile application for members with attendance tracking, workout plans, store access, and notifications
• QR Check-in System: QR code-based attendance tracking for seamless member check-in and check-out
• Online Store: Product catalog and order management for gym merchandise

3.1 Account Creation

To use certain features of IRISTICS, you must create an account. You agree to provide accurate, current, and complete information, maintain and update your information, keep your login credentials secure, and notify us immediately of any unauthorized access.

3.2 Account Types

• Super Admins: IRISTICS platform administrators
• Owners: Full administrative access to their gym tenant
• Admins & Managers: Management access as defined by the owner
• Staff: Operational access to specific features
• Members: Access to member-facing features and personal data

3.3 Account Responsibility

You are responsible for all activities that occur under your account. IRISTICS is not liable for any loss or damage arising from unauthorized use of your account.

4.1 Pricing

IRISTICS offers subscription plans based on the number of members and features required. Current pricing is available on our pricing page. We reserve the right to modify pricing with 30 days' notice.

4.2 Billing

• Subscriptions are billed in advance on a monthly or annual basis
• Payment is processed through our payment partner (Paystack)
• All fees are non-refundable except as required by law
• Late payments may result in service suspension

4.3 Onboarding

New gym accounts require approval by IRISTICS before full platform access is granted. After registration and payment, our team will schedule a demo session to walk you through the platform. Access is activated upon completion of the demo and approval.

You agree NOT to:

• Use the Services for any illegal or unauthorized purpose
• Violate any laws, regulations, or third-party rights
• Transmit viruses, malware, or other harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Services or servers
• Scrape, harvest, or collect data without authorization
• Impersonate any person or entity
• Use the Services to send spam or unsolicited communications
• Sublicense, resell, or redistribute the Services without permission

6.1 Your Data

You retain ownership of all data you submit to IRISTICS ("Your Data"). By using our Services, you grant us a license to use Your Data solely to provide and improve our Services.

6.2 Data Processing

For gym operators, you act as the data controller for your members' personal data. You are responsible for obtaining necessary consents from your members, ensuring lawful processing of member data, responding to member data requests, and complying with applicable data protection laws.

6.3 Data Retention

We retain your data for as long as your account is active. Upon account termination, you may request export of your data within 30 days. We may delete your data after 90 days following termination.

7.1 Our Rights

IRISTICS and its licensors own all rights, title, and interest in the Services, including all software, designs, trademarks, and content. Nothing in these Terms grants you any right to use our trademarks or branding without permission.

7.2 Feedback

If you provide feedback, suggestions, or ideas about our Services, you grant us the right to use such feedback without compensation or attribution.

IRISTICS integrates with third-party services including payment processors (Paystack), cloud infrastructure (Supabase, AWS), and analytics providers. Your use of third-party services is subject to their respective terms and privacy policies. We are not responsible for third-party services.

9.1 Uptime

We strive to maintain high availability but do not guarantee uninterrupted access. Services may be temporarily unavailable due to scheduled maintenance, emergency repairs, or circumstances beyond our control.

9.2 Modifications

We may modify, suspend, or discontinue any part of the Services at any time. We will provide reasonable notice for material changes that affect your use.

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• IRISTICS is provided "as is" without warranties of any kind
• We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose
• We are not liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim

You agree to indemnify and hold harmless IRISTICS, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Services, your violation of these Terms, your violation of any third-party rights, or your data and content.

12.1 By You

You may terminate your account at any time by contacting us. Termination does not entitle you to a refund of prepaid fees.

12.2 By Us

We may suspend or terminate your account if you violate these Terms, fail to pay applicable fees, engage in fraudulent or illegal activity, or pose a security risk to our Services or users.

12.3 Effect of Termination

Upon termination, your right to use the Services immediately ceases. You may request export of your data within 30 days. We may delete your data after 90 days. Provisions that should survive termination will remain in effect.

Any disputes arising from these Terms shall be governed by the laws of the Republic of Ghana. Parties shall first attempt to resolve disputes through good-faith negotiation. If unresolved, disputes shall be submitted to the courts of Ghana.

• Entire Agreement: These Terms constitute the entire agreement between you and IRISTICS
• Severability: If any provision is found unenforceable, the remaining provisions continue in effect
• Waiver: Failure to enforce any right does not waive that right
• Assignment: You may not assign these Terms without our consent
• Notices: We may send notices via email or through the Services

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms and updating the "Last updated" date. Continued use of the Services after changes constitutes acceptance of the new Terms.

For questions about these Terms, please contact us:

• Email: support@iristics.com
• Company: IRISTICS
• Location: Ghana
• Website: iristics.com