Privacy Policy

Introduction

At IRISTICS, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fitness center management platform.

Information We Collect

Personal Information

• Name, email address, and contact information
• Payment and billing information
• Fitness center membership details
• Usage data and analytics

Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on our platform
• Cookies and similar tracking technologies

How We Use Your Information

• Provide and maintain our services
• Process payments and manage subscriptions
• Send important updates and notifications
• Improve our platform and user experience
• Comply with legal obligations

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. You can manage your cookie preferences using the privacy controls below.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit (TLS/SSL) and at rest, regular security assessments, access controls and authentication mechanisms, and automated backups.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of processing
• Objection to certain processing of your personal information

To exercise these rights, please contact us at privacy@iristics.com.

Children's Privacy

IRISTICS is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than Ghana. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

Gym Operators as Data Controllers

If you are a gym operator using IRISTICS, you act as the data controller for your members' personal data. You are responsible for obtaining necessary consents from your members, ensuring lawful processing of member data, responding to member data requests, and complying with applicable data protection laws. IRISTICS acts as a data processor on your behalf.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: